Starting October 6, 2019, all 7-digit landline numbers with area code 02 will become eight digits. For PLDT clients, just add 8 before the existing landline number. This is in compliance with the directive of the National Telecommunications Commission.
New Numbers effective
Oct 6, 2019 as follows
Main Number (PLDT)
+63(2) 631-2718
Fax Number (PLDT)
+63(2) 631-3224

Live Chat & Messaging Support Services
for Online Stores in the Philippines

Live Chat Service

Missed chats and messages are missed opportunities

With i4 Asia's live chat support service, you can offer live chat services so you can engage with your customers in real-time. It is proven that live chat increases conversions and additional sales.

Our chat support service lets us put a real person to answer your customer inquiries for you. We will help you provide your customers the seamless online shopping experience that they deserve on any of these channels that you're using.

live chat

Your own company website

live chat

Facebook Messenger

live chat

Omnichannel Chat Platform

live chat

Lazada Chat

live chat

Shopee Chat

Chat Agents

Our team is equipped with professional, well-trained and proactive chat agents to answer chats and messages for you.

Happy Customers

We make sure to resolve customer service issues leaving them happy before they bounce off your store and even turning them into conversion rate.

With our service

You can now unload this tedious task and focus on making your business even more succesful.
live chat

How it Works:

  • Cloud Solutions

    Customer visits your store.

  • Cloud Solutions

    Customer engages with our agents.

  • Cloud Solutions

    Our agents answer sales and support queries.

  • Cloud Solutions

    Our agents will email you about out of scope FAQ.

Cloud Solutions

How to get started


Chat Support Service by i4 Asia.


a confirmation of service email


the Onboarding Information Form you received.


Our agent as a junior chat user in your seller center.

With several packages to choose from tailored on your needs!

Cloud Solutions


Cloud Solutions


Cloud Solutions


Cloud Solutions


live chat