Everything you need to redefine your customer support.
With Freshdesk, your teams become more efficient and quicker at resolving customer matters.
- Everything can be converted into tickets, no more switching between multiple tools, missing out on follow ups and delaying replies.
- Freshdesk helps you work together with your team from across the company to provide quick and consistent answers to your customers.
- Unify customer information with multichannel helpdesk. Follow up with customers and keep track of conversations right away.
- Help customers by creating a self-service experience with forums, which can also help reduce the ticket volume being received.
- Design a helpdesk that is perfect for your business with Freshdesk’s customization capabilities.
- Secure your data with enterprise-grade security systems that protect your product and platform.